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1. Data saving

When you visit kartell-lugano.ch, our computer system detects and saves some data that are used to make navigation easier. Ermenea manages these data in accordance with current legislation and complies, as far as possible, with the information provided by the Federal Data Protection Authority. Only data strictly necessary for order management and communication with customers are recorded. In particular, Ermenea records the data that the customer provides at the time of registration or during a purchase. We also use your data to be able to contact you by e-mail, SMS or phone and to deliver the goods you have purchased. You have the possibility to access your data and modify it at any time through the section ...............

2. Cookies

For the optimization of our website and to count the number of visits, we use cookies. These are small files that our web server sends to your Internet browser and are stored by it. This system allows you to create a favorite list and make transactions without having to re-enter information already provided previously. It does not provide in any way the storage of personal data or information relevant to safety. Based on current knowledge, cookies can neither transmit viruses nor access data saved on your computer. If you have authorized us to do so, we will also use your data to send you e-mails or SMS with information about our new products, our special offers or our services.

3. Registration

When registering on kartell-lugano.ch, customers can choose a username (their e-mail address) and a personal password. The username and password prevent anyone other than the customer from accessing the profile. Ermenea has no way of knowing your password nor will it ever ask you to send it by e-mail. Alternatively, you can also visit our website without indicating any personal data. If you do not want to create any personal accounts on our site, simply select the "Order without registration" menu item when ordering. In this case, however, some functions such as the overview of invoices, favorites, tracking of the shipment, etc. they will not be available. Furthermore, it will be necessary to make a complete new registration for any subsequent order. We still need your personal data for the formalization of the order and shipping.

4. Encryption

Data transmission takes place partly without encryption. For personal data and sensitive information, however, we use an encryption with SSL certificates.

5. Transmission of data

The transmission to third parties of your data is only for the purposes related to the management of the order and payment and only to companies based in Switzerland. Our service providers may use the information solely to perform their duties and are required to comply with data protection provisions. Data transmission takes place partly without encryption. For personal data and sensitive information, however, we use an encryption.